Ford Commercial Vehicle Warranty Coverage at Diamond Ford

When your business relies on dependable commercial vehicles, understanding your factory warranty protection is essential to keeping your operations running smoothly without unexpected costs. At Diamond Ford in Lancaster, CA, we supply hard-working business owners across the region with versatile Ford commercial vehicles—including Transit cargo vans, work-ready pickups, stake beds, service trucks, and upfit-ready cab chassis models.

Below is a detailed overview of what is covered under your factory warranty, how coverage begins, and what items fall outside standard limited warranty terms.

Factory Warranty Coverage Terms

Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service (for example, as a dealer demonstrator), whichever occurs first.

Under your New Vehicle Limited Warranty if your Ford vehicle is properly operated and maintained, and was taken to a Ford dealership for a warranted repair during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your vehicle that malfunction or fail during normal use during the applicable coverage period due to a manufacturing defect in factory-supplied materials or factory workmanship.

The remedy under this written warranty, and any implied warranty, is limited to repair, replacement, or adjustment of defective parts. This exclusive remedy shall not be deemed to have failed its essential purpose so long as Ford, through its authorized dealers, is willing and able to repair, replace, or adjust defective parts in the prescribed manner. Ford’s liability, if any, shall in no event exceed the cost of correcting manufacturing defects as herein provided and upon expiration of this warranty, any such liability shall terminate.

E-Series Van E-Series Wagon E-Series Cutaway
Bumper to Bumper: 3 years / 36,000 miles
Powertrain: 5 years / 60,000 miles
Safety Restraint System: 5 years / 60,000 miles
Corrosion (Perforation only): 5 years / Unlimited miles
Roadside Assistance Program: 5 years / 60,000 miles 		Bumper to Bumper: 3 years / 36,000 miles
Powertrain: 5 years / 60,000 miles
Safety Restraint System: 5 years / 60,000 miles
Corrosion (Perforation only): 5 years / Unlimited miles
Roadside Assistance Program: 5 years / 60,000 miles 		Bumper to Bumper: 3 years / 36,000 miles
Powertrain: 5 years / 60,000 miles
Safety Restraint System: 5 years / 60,000 miles
Corrosion (Perforation only): 5 years / Unlimited miles
Roadside Assistance Program: 5 years / 60,000 miles
Super Duty Pickup Chassis Cab Stripped Chassis
Bumper to Bumper: 3 years / 36,000 miles
Powertrain: 5 years / 60,000 miles
Safety Restraint System: 5 years / 60,000 miles
Corrosion (Perforation only): 5 years / Unlimited miles
Roadside Assistance Program: 5 years / 60,000 miles 		Bumper to Bumper: 3 years / 36,000 miles
Powertrain: 5 years / 60,000 miles
Safety Restraint System: 5 years / 60,000 miles
Corrosion (Perforation only): 5 years / Unlimited miles
Roadside Assistance Program: 5 years / 60,000 miles 		Bumper to Bumper: 3 years / 36,000 miles
Powertrain: 5 years / 60,000 miles
Safety Restraint System: 5 years / 60,000 miles
Corrosion (Perforation only): 5 years / Unlimited miles

What Is Not Covered?

Damage Caused By:

  • Accidents, collision or objects striking the vehicle (including driving through a car wash)
  • Theft, vandalism, or riot
  • Fire or explosion
  • Using contaminated or improper fuel/fluids
  • Customer-applied chemicals or accidental spills
  • Driving through water deep enough to cause water to be ingested into the engine
  • Misuse of the vehicle, such a driving over curbs, overloading, racing or using the vehicle as a permanent stationary power source

Damage Caused by Alteration or Modification

The New Vehicle Limited Warranty does not cover any damage caused by:

  • Alterations or modifications of the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company
  • Tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems)
  • The installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes a Ford part to fail. Examples include, but are not limited to lift kits, oversized tires, roll bars, cellular phones, alarm systems, automatic starting systems and performance-enhancing powertrain components or software and performance "chips"

Damage Caused by Use and/or the Environment

The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of paint, trim, upholstery, and other appearance items that result from use and/or exposure to the elements. You, as the owner, are responsible for these items. Some examples are:

  • Dings, dents
  • Cuts, burns, punctures or tears
  • Road salt
  • Tree sap, bird and bee droppings
  • Windstorm, lightening, hail
  • Earthquake
  • Freezing, water or flood
  • Stone chips, scratches (some examples are on paint and glass)
  • Windshield stress cracks. However, limited coverage on windshield stress cracks will be provided for the first 12 months or 12,000 miles (whichever occurs first), even though caused by use and/or exposure to the elements.

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Maintenance/Wear

The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Owner’s Manual. Some examples of maintenance and normal wear are:

  • Oil changes
  • Oils, lubricants, other fluids
  • Oil/air filters
  • Tire rotation/inflation
  • Cleaning/polishing
  • Clutch linings
  • Wiper blades*
  • Wheel alignments and tire balancing*
  • Brake pad/lining*

*Ford will replace or adjust certain maintenance items when necessary, free of charge during a limited period:

  • Wiper blade replacements will be provided during the first six months in service, regardless of miles driven.
  • Wheel alignments and tire balancing will be provided during the first 12 months or 12,000 miles in service, whichever occurs first.
  • Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service, whichever occurs first.

Tire Wear or Damage

The New Vehicle Limited Warranty does not cover normal wear or worn out tires. Tires will not be replaced (unless required by a warranty repair) for wear or damage including:

  • Tire damage from road hazard such as cuts, snags, bruises, bulges, puncture, and impact breaks
  • Tire damage due to under or over inflation, tire chain use, racing, spinning (as when stuck in snow or mud), improper mounting or dismounting, or tire repair